Stewart is a creative problem solver widely recognized for creating agreement and empowerment in the most challenging circumstances. He improves productivity while saving the enormous cost of conflict. His innovative work with “Agreements for Results” and his “Resolutionary” conversational models are unique.
As a practicing lawyer he realized that fighting was a very ineffective way of resolving problems. As a marketing executive for AT&T he saw that the reason collaborations fall apart is that people do not spend the time at the beginning of new working relationships to create clarity about what they want to accomplish together, and how they will get there. This is true for employment relationships, teams, joint ventures and all members of any virtual team. As a result of his observations he designed conversational models that create “Agreements for Results,” and a quick return to productivity when those working relationships break down. He uses his approach to form teams and joint ventures in a variety of situations.
He works with individuals, couples, partners, small and large organizations of all kinds. “ His models for problem solving, collaboration and conflict resolution were endorsed by the house judiciary committee.”
He has worked for American Express; Chevron; ConAgra; EDS; General Motors; Oracle; Safeco; University of San Francisco; U.S. Departments of Agriculture and the Navy. His “Cycle of Resolution” was recently selected for inclusion in the “Change Handbook, 2d Edition.” His book “Getting to Resolution: Turning Conflict into Collaboration” (Berrett-Koehler 1998) (Second Edition Oct. 2009) was an Executive Book Club Selection; Featured by Executive Book Summaries; named one of the 30 Best Business Books of1998; and called “a marvelous book” by Dr. Stephen Covey. It has been translated into Russian, Hebrew and Portuguese. “The Book of Agreement” (Berrett-Koehler 2003) has been endorsed by many thought leaders. It has been hailed as “more practical” than the classic “Getting to Yes” and named one of the best books of 2003 by CEO Refresher (www.Refresher.com). “Collaboration 2.0: Technology and Tools for Collaboration in a Web 2.0 World” co-authored with David Coleman (Happy About 2008) provides guidance for effectively communicating in the virtual world.
He teaches communication and conflict management skills for The American Management Association, CEO Space and the International Partnering Institute. He is a lecturer at the University of California Berkeley Law School and the MBA program at Dominican University of California. Stewart was recently inducted into the College of Law Practice Management. www.ResolutionWorks.com for more information.